ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks

Saurabh Jha, Rohan R. Arora, Yuji Watanabe, Takumi Yanagawa, Yinfang Chen +35 more
2/14/2026

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@article{jha2026itbench,
  title  = {ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks},
  author = {Saurabh Jha and Rohan R. Arora and Yuji Watanabe and Takumi Yanagawa and Yinfang Chen and Jackson Clark and Bhavya and Mudit Verma and Harshit Kumar and Hirokuni Kitahara and Noah Zheutlin and Saki Takano and Divya Pathak and Felix George and Xinbo Wu and B. Turkkan and Gerard Vanloo and M. Nidd and Ting Dai and Oishik Chatterjee and Pranjal Gupta and Suranjana Samanta and Pooja Aggarwal and Rong Lee and Jae-wook Ahn and Debanjana Kar and Amit M. Paradkar and Yu Deng and Pratibha Moogi and P. Mohapatra and Naoki Abe and Chandrasekhar Narayanaswami and Tianyin Xu and Lav R. Varshney and R. Mahindru and A. Sailer and Larisa Shwartz and Daby M. Sow and Nicholas C. Fuller and Ruchir Puri},
  year   = {2026},
  url    = {https://api.semanticscholar.org/CorpusID:16d76298f1d0fe36099231042e6c0325d9702596},
  journal = {ICML 2025 2025}
}

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