Bi-directional personalization reinforcement learning-based architecture with active learning using a multi-model data service for the travel nursing industry

Abstract

The challenges of using inadequate online recruitment systems can be addressed with machine learning and software engineering techniques. Bi-directional personalization reinforcement learning-based architecture with active learning can get recruiters to recommend qualified applicants and also enable applicants to receive personalized job recommendations. This paper focuses on how machine learning techniques can enhance the recruitment process in the travel nursing industry by helping speed up data acquisition using a multi-model data service and then providing personalized recommendations using bi-directional reinforcement learning with active learning. This need was especially evident when trying to respond to the overwhelming needs of healthcare facilities during the COVID-19 pandemic. The need for traveling nurses and other healthcare professionals was more evident during the lockdown period. A data service was architected for job feed processing using an orchestration of natural language processing (NLP) models that synthesize job-related data into a database efficiently and accurately. The multi-model data service provided the data necessary to develop a bi-directional personalization system using reinforcement learning with active learning that could recommend travel nurses and healthcare professionals to recruiters and provide job recommendations to applicants using an internally developed smart match score as a basis. The bi-directional personalization reinforcement learning-based architecture with active learning combines two personalization systems - one that runs forward to recommend qualified candidates for jobs and another that runs backward and recommends jobs for applicants.