Human-Centered AI Product Prototyping with No-Code AutoML: Conceptual Framework, Potentials and Limitations

Abstract

This paper addresses the complexities inherent in AI product prototyping, focusing on the challenges posed by the probabilistic nature of AI behavior and the limited accessibility of prototyping tools to non-experts. A Design Science Research (DSR) approach is presented which culminates in a conceptual framework aimed at improving the AI prototyping process. Through a comprehensive literature review, key challenges were identified and no-code AutoML was analyzed as a solution. The framework describes the seamless incorporation of non-expert input and evaluation during prototyping, leveraging the potential of no-code AutoML to enhance accessibility and interpretability. A hybrid approach of combining naturalistic (case study) and artificial evaluation methods (criteria-based analysis) validated the utility of our approach, highlighting its efficacy in supporting AI non-experts and streamlining decision-making and its limitations. Implications for academia and industry, emphasizing the strategic integration of no-code AutoML to enhance AI product development processes, mitigate risks, and foster innovation, are discussed.