AssistantX: An LLM-Powered Proactive Assistant in Collaborative Human-Populated Environment

Abstract

Current service robots suffer from limited natural language communication abilities, heavy reliance on predefined commands, ongoing human intervention, and, most notably, a lack of proactive collaboration awareness in human-populated environments. This results in narrow applicability and low utility. In this paper, we introduce AssistantX, an LLM-powered proactive assistant designed for autonomous operation in realworld scenarios with high accuracy. AssistantX employs a multi-agent framework consisting of 4 specialized LLM agents, each dedicated to perception, planning, decision-making, and reflective review, facilitating advanced inference capabilities and comprehensive collaboration awareness, much like a human assistant by your side. We built a dataset of 210 real-world tasks to validate AssistantX, which includes instruction content and status information on whether relevant personnel are available. Extensive experiments were conducted in both text-based simulations and a real office environment over the course of a month and a half. Our experiments demonstrate the effectiveness of the proposed framework, showing that AssistantX can reactively respond to user instructions, actively adjust strategies to adapt to contingencies, and proactively seek assistance from humans to ensure successful task completion. More details and videos can be found at https://assistantx-agent.github.io/AssistantX/.