Enterprise Benchmarks for Large Language Model Evaluation

Bing Zhang, Mikio Takeuchi, Ryo Kawahara, Shubhi Asthana, Md. Maruf Hossain +3 more
10/11/2024
cs.CLcs.AIcs.CE

No official code found. Best implementation: IBM/helm-enterprise-benchmark (2 stars, Apache-2.0, last commit 2025-09-18).

Abstract

The advancement of large language models (LLMs) has led to a greater challenge of having a rigorous and systematic evaluation of complex tasks performed, especially in enterprise applications. Therefore, LLMs need to be able to benchmark enterprise datasets for various tasks. This work presents a systematic exploration of benchmarking strategies tailored to LLM evaluation, focusing on the utilization of domain-specific datasets and consisting of a variety of NLP tasks. The proposed evaluation framework encompasses 25 publicly available datasets from diverse enterprise domains like financial services, legal, cyber security, and climate and sustainability. The diverse performance of 13 models across different enterprise tasks highlights the importance of selecting the right model based on the specific requirements of each task. Code and prompts are available on GitHub.

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Code Implementations(1)

Apache-2.0

In this project, we develop an enterprise benchmark framework for large language model (LLM) evaluation. We extend HELM, an open-source benchmark framework developed by Stanford CRFM, to enable users evaluate LLMs with domain-specific datasets such as finance, legal, climate, and cybersecurity.

22CSS, HTMLOct 7, 20241 years agoApache-2.0

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Cite this paper

@article{zhang2024enterprise,
  title  = {Enterprise Benchmarks for Large Language Model Evaluation},
  author = {Bing Zhang and Mikio Takeuchi and Ryo Kawahara and Shubhi Asthana and Md. Maruf Hossain and Guang-Jie Ren and Kate Soule and Yada Zhu},
  year   = {2024},
  eprint = {2410.12857},
  archivePrefix = {arXiv},
  url    = {http://arxiv.org/abs/2410.12857v1}
}

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