KatzBot: Revolutionizing Academic Chatbot for Enhanced Communication

Sahil Kumar, Deepa Paikar, Kiran Sai Vutukuri, Haider Ali, Shashidhar Reddy Ainala +2 more
10/21/2024
cs.CL

Official code: AiAI-99/katzbot (0 stars, last commit 2024-05-27).

Abstract

Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific responses, resulting in poor user experiences. In this paper, we present KatzBot, an innovative chatbot powered by KatzGPT, a custom Large Language Model (LLM) fine-tuned on domain-specific academic data. KatzGPT is trained on two university-specific datasets: 6,280 sentence-completion pairs and 7,330 question-answer pairs. KatzBot outperforms established existing open source LLMs, achieving higher accuracy and domain relevance. KatzBot offers a user-friendly interface, significantly enhancing user satisfaction in real-world applications. The source code is publicly available at \url{https://github.com/AiAI-99/katzbot}.

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Cite this paper

@article{kumar2024katzbot,
  title  = {KatzBot: Revolutionizing Academic Chatbot for Enhanced Communication},
  author = {Sahil Kumar and Deepa Paikar and Kiran Sai Vutukuri and Haider Ali and Shashidhar Reddy Ainala and Aditya Murli Krishnan and Youshan Zhang},
  year   = {2024},
  eprint = {2410.16385},
  archivePrefix = {arXiv},
  url    = {http://arxiv.org/abs/2410.16385v1}
}

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