Sustainable Digitalization of Business with Multi-Agent RAG and LLM

Abstract

Businesses heavily rely on data sourced from various channels like news articles, financial reports, and consumer reviews to drive their operations, enabling informed decision-making and identifying opportunities. However, traditional manual methods for data extraction are often time-consuming and resource-intensive, prompting the adoption of digital transformation initiatives to enhance efficiency. Yet, concerns persist regarding the sustainability of such initiatives and their alignment with the United Nations (UN)'s Sustainable Development Goals (SDGs). This research aims to explore the integration of Large Language Models (LLMs) with Retrieval-Augmented Generation (RAG) as a sustainable solution for Information Extraction (IE) and processing. The research methodology involves reviewing existing solutions for business decision-making, noting that many systems require training new machine learning models, which are resource-intensive and have significant environmental impacts. Instead, we propose a sustainable business solution using pre-existing LLMs that can work with diverse datasets. We link domain-specific datasets to tailor LLMs to company needs and employ a Multi-Agent architecture to divide tasks such as information retrieval, enrichment, and classification among specialized agents. This approach optimizes the extraction process and improves overall efficiency. Through the utilization of these technologies, businesses can optimize resource utilization, improve decision-making processes, and contribute to sustainable development goals, thereby fostering environmental responsibility within the corporate sector.