Revisiting Noise in Natural Language Processing for Computational Social Science

Abstract

Computational Social Science (CSS) is an emerging field driven by the unprecedented availability of human-generated content for researchers. This field, however, presents a unique set of challenges due to the nature of the theories and datasets it explores, including highly subjective tasks and complex, unstructured textual corpora. Among these challenges, one of the less well-studied topics is the pervasive presence of noise. This thesis aims to address this gap in the literature by presenting a series of interconnected case studies that examine different manifestations of noise in CSS. These include character-level errors following the OCR processing of historical records, archaic language, inconsistencies in annotations for subjective and ambiguous tasks, and even noise and biases introduced by large language models during content generation. This thesis challenges the conventional notion that noise in CSS is inherently harmful or useless. Rather, it argues that certain forms of noise can encode meaningful information that is invaluable for advancing CSS research, such as the unique communication styles of individuals or the culture-dependent nature of datasets and tasks. Further, this thesis highlights the importance of nuance in dealing with noise and the considerations CSS researchers must address when encountering it, demonstrating that different types of noise require distinct strategies.