Trust in Disinformation Narratives: a Trust in the News Experiment

Abstract

Understanding why people trust or distrust one another, institutions, or information is a complex task that has led scholars from various fields of study to employ diverse epistemological and methodological approaches. Despite the challenges, it is generally agreed that the antecedents of trust (and distrust) encompass a multitude of emotional and cognitive factors, including a general disposition to trust and an assessment of trustworthiness factors. In an era marked by increasing political polarization, cultural backlash, widespread disinformation and fake news, and the use of AI software to produce news content, the need to study trust in the news has gained significant traction. This study presents the findings of a trust in the news experiment designed in collaboration with Spanish and UK journalists, fact-checkers, and the CardiffNLP Natural Language Processing research group. The purpose of this experiment, conducted in June 2023, was to examine the extent to which people trust a set of fake news articles based on previously identified disinformation narratives related to gender, climate change, and COVID-19. The online experiment participants (801 in Spain and 800 in the UK) were asked to read three fake news items and rate their level of trust on a scale from 1 (not true) to 8 (true). The pieces used a combination of factors, including stance (favourable, neutral, or against the narrative), presence of toxic expressions, clickbait titles, and sources of information to test which elements influenced people's responses the most. Half of the pieces were produced by humans and the other half by ChatGPT. The results show that the topic of news articles, stance, people's age, gender, and political ideologies significantly affected their levels of trust in the news, while the authorship (humans or ChatGPT) does not have a significant impact.