When Models Know More Than They Can Explain: Quantifying Knowledge Transfer in Human-AI Collaboration

Quan Shi, Carlos E. Jimenez, Shunyu Yao, Nick Haber, Diyi Yang +1 more
6/5/2025
cs.AIcs.CLcs.HC

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Abstract

Recent advancements in AI reasoning have driven substantial improvements across diverse tasks. A critical open question is whether these improvements also yields better knowledge transfer: the ability of models to communicate reasoning in ways humans can understand, apply, and learn from. To investigate this, we introduce Knowledge Integration and Transfer Evaluation (KITE), a conceptual and experimental framework for Human-AI knowledge transfer capabilities and conduct the first large-scale human study (N=118) explicitly designed to measure it. In our two-phase setup, humans first ideate with an AI on problem-solving strategies, then independently implement solutions, isolating model explanations' influence on human understanding. Our findings reveal that although model benchmark performance correlates with collaborative outcomes, this relationship is notably inconsistent, featuring significant outliers, indicating that knowledge transfer requires dedicated optimization. Our analysis identifies behavioral and strategic factors mediating successful knowledge transfer. We release our code, dataset, and evaluation framework to support future work on communicatively aligned models.

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Cite this paper

@article{shi2025when,
  title  = {When Models Know More Than They Can Explain: Quantifying Knowledge Transfer in Human-AI Collaboration},
  author = {Quan Shi and Carlos E. Jimenez and Shunyu Yao and Nick Haber and Diyi Yang and Karthik Narasimhan},
  year   = {2025},
  eprint = {2506.05579},
  archivePrefix = {arXiv},
  url    = {http://arxiv.org/abs/2506.05579v2}
}

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