Agentic AI in 6G Software Businesses: A Layered Maturity Model
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Abstract
The emergence of agentic AI systems in 6G software businesses presents both strategic opportunities and significant challenges. While such systems promise increased autonomy, scalability, and intelligent decision-making across distributed environments, their adoption raises concerns regarding technical immaturity, integration complexity, organizational readiness, and performance-cost trade-offs. In this study, we conducted a preliminary thematic mapping to identify factors influencing the adoption of agentic software within the context of 6G. Drawing on a multivocal literature review and targeted scanning, we identified 29 motivators and 27 demotivators, which were further categorized into five high-level themes in each group. This thematic mapping offers a structured overview of the enabling and inhibiting forces shaping organizational readiness for agentic transformation. Positioned as a feasibility assessment, the study represents an early phase of a broader research initiative aimed at developing and validating a layered maturity model grounded in CMMI model with the software architectural three dimensions possibly Data, Business Logic, and Presentation. Ultimately, this work seeks to provide a practical framework to help software-driven organizations assess, structure, and advance their agent-first capabilities in alignment with the demands of 6G.
