Evaluating Behavioral Alignment in Conflict Dialogue: A Multi-Dimensional Comparison of LLM Agents and Humans

Deuksin Kwon, Kaleen Shrestha, Bin Han, Elena Hayoung Lee, Gale Lucas
9/19/2025
cs.CLcs.AIcs.HC

No official code found. Best implementation: DSincerity/Eval-LLM-BehavAlign (4 stars, last commit 2025-11-08).

Abstract

Large Language Models (LLMs) are increasingly deployed in socially complex, interaction-driven tasks, yet their ability to mirror human behavior in emotionally and strategically complex contexts remains underexplored. This study assesses the behavioral alignment of personality-prompted LLMs in adversarial dispute resolution by simulating multi-turn conflict dialogues that incorporate negotiation. Each LLM is guided by a matched Five-Factor personality profile to control for individual variation and enhance realism. We evaluate alignment across three dimensions: linguistic style, emotional expression (e.g., anger dynamics), and strategic behavior. GPT-4.1 achieves the closest alignment with humans in linguistic style and emotional dynamics, while Claude-3.7-Sonnet best reflects strategic behavior. Nonetheless, substantial alignment gaps persist. Our findings establish a benchmark for alignment between LLMs and humans in socially complex interactions, underscoring both the promise and the limitations of personality conditioning in dialogue modeling.

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[EMNLP 2025] Evaluating Behavioral Alignment in Conflict Dialogue: A Multi-Dimensional Comparison of LLM Agents and Humans (EMNLP 2025 Main)

40Shell, PythonSep 18, 202511 months ago

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Cite this paper

@article{kwon2025evaluating,
  title  = {Evaluating Behavioral Alignment in Conflict Dialogue: A Multi-Dimensional Comparison of LLM Agents and Humans},
  author = {Deuksin Kwon and Kaleen Shrestha and Bin Han and Elena Hayoung Lee and Gale Lucas},
  year   = {2025},
  eprint = {2509.16394},
  archivePrefix = {arXiv},
  url    = {http://arxiv.org/abs/2509.16394v1}
}

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