HT-GNN: Hyper-Temporal Graph Neural Network for Customer Lifetime Value Prediction in Baidu Ads

Abstract

Lifetime value (LTV) prediction is crucial for news feed advertising, enabling platforms to optimize bidding and budget allocation for long-term revenue growth. However, it faces two major challenges: (1) demographic-based targeting creates segment-specific LTV distributions with large value variations across user groups; and (2) dynamic marketing strategies generate irregular behavioral sequences where engagement patterns evolve rapidly. We propose a Hyper-Temporal Graph Neural Network (HT-GNN), which jointly models demographic heterogeneity and temporal dynamics through three key components: (i) a hypergraph-supervised module capturing inter-segment relationships; (ii) a transformer-based temporal encoder with adaptive weighting; and (iii) a task-adaptive mixture-of-experts with dynamic prediction towers for multi-horizon LTV forecasting. Experiments on \textit{Baidu Ads} with 15 million users demonstrate that HT-GNN consistently outperforms state-of-the-art methods across all metrics and prediction horizons.