Effective Explanations Support Planning Under Uncertainty

Hanqi Zhou, Britt Besch, Charley M. Wu, Tobias Gerstenberg
5/8/2026
cs.CLcs.AI

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Abstract

Explaining how to get from A to B can be challenging. It requires mentally simulating what the listener will do based on what they are told. To capture this process, we propose a computational model that converts utterances into action plans: a large language model translates an explanation into program-like guidance (a policy prior and value map), and a planning agent executes it under partial observability. We score explanations by the efficiency and reliability of the resulting paths, penalizing replanning. Across four preregistered experiments, we collect a corpus of 1,200 explanations over 24 maps, elicit helpfulness judgments, measure baseline navigation, and test behavior with explanations of differing quality. Higher-scored explanations are judged more helpful and improve navigation: participants with explanations outperform those without, and high-scoring explanations help more than low-scoring ones. Together, these results show procedural explanation as utility-guided communication shaped by how language can be grounded into action under uncertainty.

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Cite this paper

@article{zhou2026effective,
  title  = {Effective Explanations Support Planning Under Uncertainty},
  author = {Hanqi Zhou and Britt Besch and Charley M. Wu and Tobias Gerstenberg},
  year   = {2026},
  eprint = {2605.08406},
  archivePrefix = {arXiv},
  url    = {http://arxiv.org/abs/2605.08406v1}
}

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