De-skilling, Cognitive Offloading, and Misplaced Responsibilities: Potential Ironies of AI-Assisted Design

Prakash Shukla, Phuong Bui, Sean S Levy, Max Kowalski, Ali Baigelenov +1 more
3/5/2025
cs.HCcs.AI

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Abstract

The rapid adoption of generative AI (GenAI) in design has sparked discussions about its benefits and unintended consequences. While AI is often framed as a tool for enhancing productivity by automating routine tasks, historical research on automation warns of paradoxical effects, such as de-skilling and misplaced responsibilities. To assess UX practitioners' perceptions of AI, we analyzed over 120 articles and discussions from UX-focused subreddits. Our findings indicate that while practitioners express optimism about AI reducing repetitive work and augmenting creativity, they also highlight concerns about over-reliance, cognitive offloading, and the erosion of critical design skills. Drawing from human-automation interaction literature, we discuss how these perspectives align with well-documented automation ironies and function allocation challenges. We argue that UX professionals should critically evaluate AI's role beyond immediate productivity gains and consider its long-term implications for creative autonomy and expertise. This study contributes empirical insights into practitioners' perspectives and links them to broader debates on automation in design.

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@article{shukla2025deskilling,
  title  = {De-skilling, Cognitive Offloading, and Misplaced Responsibilities: Potential Ironies of AI-Assisted Design},
  author = {Prakash Shukla and Phuong Bui and Sean S Levy and Max Kowalski and Ali Baigelenov and Paul Parsons},
  year   = {2025},
  eprint = {2503.03924},
  archivePrefix = {arXiv},
  url    = {http://arxiv.org/abs/2503.03924v1}
}

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